Specialist UK fulfilment for ambitious beauty, wellness, fashion and lifestyle brands, combining scalable infrastructure with the premium execution and expertise you’d expect from Harpar Grace International.
Your fulfilment partner should do more than simply get products from A to B. Altitude by Harpar Grace combines established UK fulfilment infrastructure with specialist brand expertise to deliver an experience that works seamlessly behind the scenes and represents your brand at every customer touchpoint.
Whether you’re establishing your UK fulfilment operation or looking for a partner that can support your next stage of growth, Altitude is built to grow with you.
Brand-building expertise
Across the UK & Ireland
Established fulfilment, Customer Care & operational teams
Beauty, wellness, fashion & lifestyle
Your products aren’t just another SKU. We handle premium products and every order with care.
Protect the experience you’ve worked hard to create, from checkout to your customer’s door.
Infrastructure that adapts to your systems, channels and requirements as they evolve.
Grow your brand, not your overheads, with established UK infrastructure.
Straightforward core pricing, with additional services tailored to your requirements.
The right product. The right order. The right controls, including batch and expiry management.
Your stock is held in HGI’s secure, insured UK warehouse.
The wider expertise of Harpar Grace International, from sales and marketing to education.
Start with the core fulfilment infrastructure you need, then extend your reach and enhance the customer experience with additional services as your requirements evolve.
Access the infrastructure you need. Accelerate your reach. Amplify the experience.
Core UK DTC fulfilment
Extend your reach
Enhance the experience
Altitude provides the essential infrastructure to fulfil your UK DTC business efficiently and seamlessly, bringing your core fulfilment requirements together through one straightforward service.
As your requirements grow, Accelerate extends Altitude beyond core DTC fulfilment, supporting additional sales channels, markets and stockholding requirements through a solution tailored to your business.
Amplify adds another layer to your Altitude service, with optional UK-based Customer Care and brand experience services that act as an extension of your team, creating a more seamless, considered experience for your customers.
Moving your fulfilment should feel seamless.
Our structured onboarding process brings together your systems, stock, shipping, packaging and customer experience requirements, with the Harpar Grace team supporting you through every stage.
From initial discovery through to testing and go-live, we work with your team to build a fulfilment solution around your brand and ensure everything is ready before the first order leaves our warehouse.
A structured onboarding process makes moving to Altitude simple, in seven clear stages.
Getting to know your brand, products, customers and ambitions.
Building the right solution across channels, shipping, packaging and returns.
Agreeing scope, commercial terms and key contacts.
Linking your ecommerce, inventory and order systems to ours.
Where Customer Care is selected, learning your brand, tone and policies.
Testing the complete journey end to end before go-live.
Reviewing performance and growing with you into new channels and markets.
Behind every order is a connected process designed to move it efficiently from checkout to your customer’s door.
We work with each brand to understand its existing ecommerce and inventory environment and establish the right integration with HGI’s fulfilment infrastructure. No two brands are exactly the same, so our approach isn’t one-size-fits-all.
Your fulfilment operation should support your customer experience, not compromise it.
As part of onboarding, we’ll work with you to establish the details that matter — from product handling and stock management to packaging, inserts, returns and shipping requirements.
For brands choosing additional Amplify services, this can extend into Customer Care, and enhanced packaging and brand experience services.
Whether you’re looking for a new UK fulfilment partner, expanding into additional channels or exploring a more tailored approach to your fulfilment and customer experience, we’d love to hear from you.
Tell us a little about your brand and what you’re looking for. Our team will be in touch to understand your requirements and explore how Altitude by Harpar Grace could support your business.
Complete the form to start the conversation.