Retail beyond the treatment room

HGI's exclusive drop shipping service

Offer your clients your curated edit of skincare and wellness brands, delivered directly to their door, without investing in or managing stock.

Practitioner managing orders on a laptop at a minimal desk
VIP Store order presented in HGI branded packaging
Elevate your retail offering

A sophisticated extension of your retail space

You remain at the centre of the client relationship, owning the consultation and the sale, while we discreetly manage every detail behind the scenes.

Effortless, scalable and designed to drive revenue.

  • No stock to buy, store or manage
  • Keep your full retail margin
  • Meticulous fulfilment and next-working-day delivery
  • Premium packaging that reflects the standards of your brand
How it works

Four simple steps

Concierge sits inside the HGI HUB and fits seamlessly into your existing ordering process.

01

Consult & recommend

You consult with your client and recommend their homecare.

02

Order in the HUB

Place your order as usual and enter your client's delivery address at checkout.

03

Pay trade, charge RRP

You're charged at your trade tier pricing and invoice your client at full RRP.

04

We deliver

We fulfil, beautifully pack and deliver, next working day.

Practitioner reviewing an online order on a laptop
Your margin, our logistics

Focus on your clients, we'll handle the rest

We take care of fulfilment, dispatch and delivery, so you can focus on building client loyalty and maximising sales. Every parcel is thoughtfully presented for a refined, end-to-end client experience.

Part of the Success Suite

More ways we support your business

Ordering Solutions

HGI HUB

Your all-in-one digital headquarters for ordering, account management and growth tools.

Discover the HUB
Training & Activation

Education

CPD accredited training in person, live online and on demand.

Explore education
Business Rewards

Growth & Rewards

A tiered loyalty programme that rewards your business at every stage.

Find out more